Privacy Policy

1.1 Personal Information

When you register on the Site or engage with our Services, we may collect certain personally identifiable information, which may include but is not limited to:

• Full name
• Email address
• Contact number
• User account details, including profile data and enrolled courses
• Content submitted by you via your account
• Information linked to third-party service accounts
• Feedback or responses to promotions, surveys, or questionnaires
• Customer support queries submitted by you (utilized solely for internal improvement)
• Billing and payment-related details
• Logs of services accessed by you
• Sensitive personal information, where applicable

1.2 Log Data

Each time you visit the Site, your browser automatically transmits data to us, including:

• IP address
• Browser type and version
• Operating system information
• Browsing behavior and interaction details
• Visited pages and URLs
• Date and time of each visit
• Time spent on individual pages
• Approximate geographic location derived from IP address

1.3 Financial Data

To process payments securely, we may collect financial data either directly or through authorized payment processing partners. This may include:

• Chosen payment method
• Billing information
• Transaction history and receipts

1.4 Communication Consent and Authorization

When you register on our Platform, you explicitly authorize Algorek's SkillIt Academy and its representatives to contact you with updates, notifications, promotional content, and service-related communications via multiple channels, including but not limited to:

• Email correspondence
• SMS (Short Message Service)
• WhatsApp messaging
• Voice calls
• Push notifications through our mobile applications
• Other digital communication platforms as may be introduced

This authorization overrides any existing registration on Do Not Disturb (DND) or National Do Not Call (NDNC) registries. By providing this consent, you acknowledge that you wish to receive communications from us regardless of your DND/NDNC status.

You may withdraw this consent at any time by contacting us at support@skillit.co.in or using the unsubscribe mechanisms provided in our communications. However, please note that certain transactional and service-related communications may continue as they are essential for the provision of our Services.

1.5 Cookies

Cookies are employed to enhance your user experience, enable login functionality, and personalize content. These small data files allow us to store and retrieve information from the device used to access our Services. You may disable cookies via your browser settings; however, doing so may restrict access to certain features of the Platform.

Analytics

We utilize third-party analytics services, such as Google Analytics, to monitor user behavior across our Platform. These services may use cookies, tracking scripts, tags, and browser/device identifiers to collect the following:

• Referral source (e.g., third-party websites)
• Frequency of user visits
• In-platform events and interactions
• Cross-device performance data

You may opt out of Google Analytics via your Google Ads Settings or by installing the Google Analytics Opt-Out Browser Add-on.

Online Advertising

To deliver relevant advertisements, we partner with third-party advertising networks such as Google and Facebook. These ads are tailored based on your activity on our Site and other online platforms over time. We do not share personally identifiable data but may provide anonymized, aggregated statistics (e.g., number of clicks by a specific demographic).

We may use the information collected from you to:

• a. Provide Services – Grant access to educational content, mentor interaction, and training resources.
• b. Improve Services – Analyze user trends and behavior to optimize platform functionality and content relevance.
• c. Communicate – Share updates regarding your courses, important service announcements, newsletters, or marketing emails (with the option to opt-out).
• d. Marketing and Promotions – Send promotional content, course recommendations, special offers, and educational updates via authorized communication channels.
• e. Customer Support – Respond to inquiries, provide technical assistance, and resolve issues related to your account or services.

We may disclose your personal data under the following circumstances:

• To trusted service providers assisting in Site operations, data management, or service delivery
• To government authorities or regulatory bodies as required by law
• To affiliates or subsidiaries within our corporate group to support the delivery of services
• In the event of a business transition, such as mergers, acquisitions, or asset sales

We employ robust administrative, technical, and physical safeguards to secure your personal data against unauthorized access, loss, or misuse. These measures include:

• Secure firewalls
• Password-protected systems
• Role-based access control and encryption

Despite these efforts, no online transmission or storage method can be guaranteed to be 100% secure. You acknowledge that you provide information at your own risk. In the event of a data breach, we will promptly notify you and the appropriate regulatory authorities, as required by applicable laws.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined below:

• Provision and management of Services
• Compliance with legal and regulatory obligations
• Fraud detection and prevention
• Internal analytics and reporting (anonymized where applicable)

Even after account deletion, cached or archived data, as well as any user content shared publicly, may persist on the internet or within our systems indefinitely. Minimal essential data (e.g., contact, identity, or financial records) may be retained beyond the lifetime of the company, as mandated by applicable laws and statutory regulations.

Retention duration will be determined based on the nature, sensitivity, and volume of data, legal requirements, and associated risks of unauthorized access or misuse.

If you are covered under the General Data Protection Regulation (GDPR), you are entitled to the following rights:

• Access – Request copies of your personal data
• Correction – Request that inaccurate or incomplete information be amended
• Erasure – Request deletion of your personal data under certain conditions
• Restriction – Request limitation of data processing
• Objection – Object to processing based on legitimate interest or direct marketing
• Portability – Request data transfer to another organization or directly to you

We will respond to such requests within 30 calendar days. You may submit your requests by emailing support@skillit.co.in.

You also have the right to:

• Opt out of receiving promotional communications
• Update, modify, or delete your user account
• Withdraw your consent to data processing (noting that this may limit your access to Services)
• Request us to stop processing your data for marketing purposes
• Withdraw your communication consent at any time, though certain service-related communications may continue

Please submit your requests to support@skillit.co.in. Kindly allow up to 30 days for implementation.

Our Platform may contain hyperlinks to third-party websites and services. These external sites operate under their own privacy policies, for which we hold no responsibility or liability. We recommend reviewing the privacy terms of any third-party services before submitting personal data.

We are committed to protecting children's privacy. We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. Children may access the Services only under the direct supervision of a parent or guardian.

If we become aware of having collected personal data from a child under 13 without proper authorization, we will take immediate steps to delete such data from our records.

We reserve the right to modify this Privacy Policy at any time. Updates will be published at https://www.skillit.co.in. Continued use of the Services after such updates constitutes acceptance of the revised policy. We encourage users to periodically review this page for any changes.

While we adopt best practices and implement protective measures to secure your personal information, we cannot provide absolute assurance regarding the security of data transmitted over the internet. You acknowledge and accept this risk when submitting your information.

For any concerns, complaints, or grievances regarding this Privacy Policy or our handling of your personal information, please contact:

📧 support@skillit.co.in

We are committed to resolving your issue within 30 days from the date of receiving your grievance.

For questions, clarifications, or additional information about our privacy practices, please reach out to:

Algorek Edutech Private Limited Brand Name: Algorek's SkillIt Academy™ Email: support@skillit.co.in Website: https://www.skillit.co.in

This Privacy Policy should be read in conjunction with the Terms and Conditions and any other agreements you may have with Algorek Edutech Private Limited. By using our Platform, you acknowledge and agree to the terms outlined in this Privacy Policy, including the use and disclosure of your information as described herein.